COVID Response

We are OPEN.

Your health and safety is our top priority. While at our ranch, we insist all guests and staff adhere to the safety measures outlined by Alberta Health, Travel Alberta and Alberta Hotel and Lodging Association. (add links to each of these organizations).

Here are the COVID-19 specific safety measures we’ve implemented:

  1. Temporarily closed the swimming pool, sauna, and fitness areas

  2. Mandatory hand-sanitizing for guests before all meals and upon entering The Lodge

  3. Disposable towels in common area washrooms

  4. Distancing protocol within common areas and the dining room

  5. Eliminated all guest self-service items

  6. Removed non-essential amenities from guest rooms and lounge areas (including magazines, books, games, decorative pillows, bed throws, flowers, pens, paper, non-fixed desktop items) to minimize potential areas of exposure

  7. Eliminated ‘unwrapped’ food snack items

  8. Increased frequency of staff cleaning and disinfecting in all common guest areas including toilets, phones, electronics, and door handles

  9. Require all food service personnel to wear gloves at all times and that those gloves are changed/disposed of in accordance with AHS guidelines

  10. Store condiments in covered containers at all times

  11. Reduced glassware/dishes/utensils stored on tables and counters  

  12. Established procedures should a guest display COVID-19 symptoms during their stay

  13. Established procedures should an employee display COVID-19 symptoms

We also recommend all guests and staff follow Alberta Health recommendations to:

  • Wash your hands often with soap and water for at least 20 seconds

  • Avoid touching your face

  • Cover your mouth and nose with your arm or a tissue when coughing or sneezing

  • Avoid others who are unwell

  • Stay home if you’re sick

  • Avoid greeting with handshakes and consider hands-free greetings like a wave

We will continue to follow our usual disinfecting and sanitization procedures for linens, towels, and all other cleanings. If you have any concerns about our protocols and procedures, please do not hesitate to contact us.

403-627-1961

Or use our contact form.

NOTE: If you are a guest at the ranch and are starting to feel unwell, please call us at 403-627-1961. We ask that you remain in your suite.